Responsible Gaming at 2gt99 is Our Commitment
Entertainment should never become a burden — 2gt99 always places your safety and peace of mind first. Play safe, know your limits.
Our Commitment
Why Responsible Gaming Matters
Online betting and casino gaming is a form of entertainment — but it should be enjoyed with full financial security and mental well-being in mind. At 2gt99, we believe that responsible play brings genuine enjoyment.
Our platform ensures a completely safe and transparent environment for players in Bangladesh. We want every player to stay aware of their own limits and not hesitate to seek help when needed. Responsible gaming is not just a policy — it is a core part of 2gt99's culture.
Never treat betting or casino gaming as a source of income. Only play with money you can afford to lose without affecting your daily life. Remember, the outcome of every game is completely random and cannot be predicted.
Important Warning: Gambling carries a risk of financial loss. If you feel the game is going beyond your control, contact our support team immediately. 2gt99 is always here for you.
Protection Tools
Our Safety Tools
Age Verification (21+)
2gt99 is for players aged 21 and above only. Age is verified at registration and accounts for minors are strictly prohibited. This is the most important part of our responsible gaming commitment.
Setting Deposit Limits
You can set your own maximum daily, weekly or monthly deposit limit. Once set, the limit takes effect immediately. Any request to increase the limit will take effect after 7 days.
Time-Out Break
If you feel you need a break, you can take a time-out from 24 hours up to 30 days. During this period your account will be completely inactive and you will not be able to place any bets.
Self-Exclusion
If you need a long-term break, choose the self-exclusion option. This allows you to close your account for 6 months, 1 year, or permanently. Any attempt to open a new account during self-exclusion will also be blocked.
Reality Check Reminders
You will receive automatic reminders at set intervals — a summary of how long you have been playing, how much you have won or lost. This information will help you stay aware and in control.
24/7 Bangla Support
Our Bangla-speaking support team is available for you at any time. For any gaming-related concern or issue, get immediate help through live chat.
Awareness
Recognise the Signs of Problematic Gaming
People often do not realise when their gaming habits have reached a harmful level. If you notice the following signs in yourself, it is time to seek help. Remember — asking for help is not a sign of weakness, but of courage.
Feeling a repeated urge to bet in order to recover lost money, and continuing to play with the thought "I will win this time."
Lying or hiding the truth from family, friends or colleagues about betting.
Feeling restless, irritable or mentally uncomfortable when trying to take a break from gaming.
Betting with household money or borrowed funds and falling into financial difficulty.
Giving more importance to betting than work, studies or family responsibilities.
Repeatedly turning to gaming to escape stress or loneliness.
Detailed Guide
Ways to Stay Safe
💳 How to Set a Deposit Limit
Log in to 2gt99 and go to the Account Settings section. Click on the "Responsible Gaming" option and set your preferred daily, weekly or monthly deposit limit. Please note:
- Reducing a limit takes effect immediately.
- A request to increase a limit takes effect after a 7-day cooling-off period.
- The minimum deposit is ৳300 and applies equally to every payment method.
⏸️ Time-Out and Self-Exclusion
Use the time-out method for a temporary break and self-exclusion for long-term protection:
- Time-Out: from 24 hours up to 30 days.
- Self-Exclusion: 6 months, 1 year, or permanently.
- Promotional emails will be stopped during self-exclusion.
- This can be requested at any time through the support team.
🔒 Account Security
Take a few important steps to keep your 2gt99 account secure:
- Use a strong password and do not share it with anyone.
- Do not allow other household members, especially minors, to use your account.
- If you log in on a public device, log out at the end of the session.
- If you notice any suspicious activity, inform support immediately.
🧠 Mental Health and Gaming
Using betting as a way to escape stress, loneliness or depression is dangerous. For healthy gaming habits:
- See gaming as entertainment, not as a way to earn money.
- Set a fixed budget and time limit, and stick to them.
- Spend time with family and friends — enjoy life beyond gaming.
- Do not hesitate to seek professional mental health support if needed.
Healthy Gaming
Top Tips for Responsible Gaming
Budget Planning
Set a fixed budget for betting each month and do not exceed it under any circumstances. Spend only from your "entertainment fund."
Setting Time Limits
Decide on a time limit before you start gaming. Set an alarm and take a break when the time is up. Avoid playing for long stretches without a break.
Realistic Expectations
There is no guarantee of winning in betting. Every outcome is random. Step away from the false belief that "I will definitely win next time."
Tell Someone You Trust
Let a family member or trusted friend know about your gaming habits. They can help you stay aware and in control.
We Are Here for You
Need Help? Get in Touch
2gt99 Support Team
Our expert support team is ready to serve you in Bangla, 7 days a week, 24 hours a day. Any responsible gaming request — deposit limit, time-out or self-exclusion — is processed without delay.
Steps for Urgent Help
If you feel gaming is having a negative impact on your life, take the following steps right now:
- Contact 2gt99 live chat and say "Responsible Gaming Help."
- Our team will immediately apply the necessary limit or break to your account.
- If needed, inform a family member or someone you trust about the situation.
- Do not hesitate to seek professional mental health support — it is completely normal.
Stay Safe, Enjoy the Entertainment
Play responsibly at 2gt99. Browse our game categories or visit the FAQ page for any questions.